Vertical Axcess is a a group of trainers, consultants and institutions that have come together to offer a single source for your continuing education and professional skill set.  We are working together to build you a great experience! 

We started out finding tower climbers the best equipment available. We partnered with brands like Petzl, Sterling Rope and PMI to help climbers find solutions to be able to work more efficiently and move more safely. We helped introduce Grillons, I’D’s and kernmantle ropes to an industry that was still using body belts, heavy ropes and figure 8’s.

When customers asked us to train them on proper use of equipment, we partnered with industry professionals to develop training programs that provided hands-on programs in fall protection, tower climbing and rope access.

Your training has been developed with some of the best trainers and field experts available. We only sell the top brands of equipment. Your safety is our priority. Thank you for the opportunity to help you with your managed safety programs.

Vertical Axcess Policies

Training Statement

Vertical Axcess offers training and services related to fall protection, rescue and access. Our customers include tower service, wind energy, rope access, tactical operations, riggers and rescue professionals.

Vertical Axcess has developed our training to meet the specific needs of our clients. Our knowledgeable staff cares about our customers and want to make sure you get the right training for the job.

Vertical Axcess was developed at the request of customers that wanted more detailed instruction and better understanding of their equipment and its proper use. Vertical Axcess trains to ANSI, OSHA, NATE, NFPA, SPRAT, or other relative standards. 

Vertical Axcess manuals do not provide legal advice or ensure compliance. It is simply a best effort to help the end-user understand existing regulations and standards.

Employers Responsibility to Evaluate

Employers of workers must evaluate the job to be performed and provide for additional training as necessary. Additional evaluation should be taken as necessary by the employer to verify a worker’s suitability to a given job.

It is the responsibility of the employer, not the training provider to determine if an employee is fit for employment. Having a certificate of completion does not guarantee the candidate’s performance at a later date, or how much information and skill a candidate retains over a period of time. The certificates acquired by candidates only demonstrate that they have completed the program.

Courses may be physically demanding

Candidates must inform the instructor if they are aware of any reason, medical or otherwise, that may affect your ability to carry out this training.

Under no circumstances are alcohol or illicit drugs to be consumed during training.  Any person suspected of either consuming or suffering the effects (delayed or otherwise) of alcohol or drugs, will be withdrawn from training

At any time a trainer or examiner feels that a candidate is not safe or could possibly endanger others, they may be asked to leave the class with a failure.

Payment and Cancelation

Vertical Axcess requires full payment at the time a class is scheduled or equipment is purchased. Payments made by credit card will incur a 4% service charge. Wire transfers and ACH may incur an additional bank charge.

Cancellation.

  • If Client cancels/withdraws greater than 21 days prior to the first day of the scheduled course, Client will receive a full refund, less any internal costs associated with the scheduled training (such internal costs may include travel, course materials, etc.).

  • If Client cancels/withdraws between 11 and 20 days prior to the first day of the scheduled course, Client will be billed and be obligated to pay 50% of the total registration fee along with any internal costs associated with the scheduled training.

  • If Client cancels/withdraws less than 10 business days prior to the first day of the scheduled course, Client will be billed and be obligated to pay 100% of the total registration fee along with any internal costs associated with the scheduled training.

Certification

Upon successful skills demonstration, written exam results, and receipt of all paperwork the training organization will issue the final certification to the candidate. A certified trainer shall issue a provisional result to the candidate immediately following the evaluation.

Training Certification is valid for two (2) years from the date of the evaluation. Rescue training is valid for one (1) year from the date of evaluation.

Successful completion of a training program will result in the candidates receiving a certificate from the training provider that indicates the:

In accordance with ANSI Z359.2, the documentation for training and evaluation shall include the following:

  1. Trainer or evaluator’s name;

  2. Students name;

  3. Third party organization’s name;

  4. Dates and times of training or evaluation;

  5. Course objective and content

  6. Performance of candidates based upon observation of physical demonstration of skill and on theoretical exercises.

IMPORTANT – Courses do not deal with any medical aspects of an incident. It is important that the opinion of a medical doctor or the emergency medical services be sought before moving an injured person.

Complaints and Appeals

In the case of a complaint or dispute, the aggrieved party should submit a written statement to the Vertical Axcess office detailing the circumstances of the complaint and requested action.  Complaints and appeals will be considered and ruled on by Vertical Axcess. A written response will be provided to the aggrieved party within sixty (60) days of the written complaint.

Contact Us

Mailing
9234 Kingston Pike #123
Knoxville, TN 37922 USA

Phone / WhatsApp
+1 865-909-7938

Training Location
509-B Dutch Valley Dr
Knoxville, TN 37918 USA