SAFETY INFORMATION:
IMPORTANT VOLUNTARY RECALL SWAN EASYFIT STEEL AND STAINLESS HARNESS
Petzl is voluntarily recalling the SWAN EASYFIT STEEL harnesses (references C062AA00 (single) and C062AA01 (5-pack)) and SWAN EASYFIT STAINLESS harnesses (references C062BA00 (single) and C062BA01 (5-pack)) due to a defect in the FAST LT buckle that could lead to a fatal fall. Please immediately stop using the harnesses affected by this recall.
MARCH 4 2025 CURRENT
Last update: March 5, 2025
IDENTIFIED RISK
We have identified a nonconforming batch of FAST LT buckles (see visuals of the buckles above). The harnesses concerned by this recall use these FAST LT buckles, positioned on the back, in order to close the harness. The risk can occur when one or both of the FAST LT buckles break and the harness no longer closes, which places the user at risk of exiting the harness completely, falling from height and sustaining serious injury or death.
AFFECTED HARNESSES
Only certain batches of SWAN EASYFIT STEEL (references C062AA00 for single harnesses and C062AA01 for 5-packs ) and SWAN EASYFIT STAINLESS (references C062BA00 for single harnesses and C062BA01 for 5-packs) are subject to this recall.
IMMEDIATE ACTION REQUIRED
If your harness is affected by this recall, please immediately follow these instructions :
If you are a user :
Cease all use of the affected harnesses.
Quarantine these harnesses and return them to Petzl.
Circulate this information to your network.
If you are a retailer :
Stop selling the affected harnesses.
Quarantine these harnesses and return them to Petzl.
Distribute this information to your customers.
In both cases: return your harness to Petzl for a free replacement.
Contact Petzl After Sales Service
Contact your local Petzl after-sales service via this contact form to organize the replacement of your harness as soon as possible. Petzl will pay for all shipping costs.
In the contact form, choose “Product recall” in “Reason for your request” and don't forget to specify the individual number of each harness.
It is our expectation that we will be able to return your harnesses but we appreciate your patience.
We apologize for any inconvenience this replacement process might cause you and appreciate your patience. For more information, please contact Petzl toll-free at 877-807-3805 from 8 a.m. to 4 p.m. MT Monday through Friday or by email at Returns@petzl.com; you can also visit www.petzl.com/US/en/Operators, click on “Safety Alerts” and select “SAFETY INFORMATION: GYM / PANDION / PANJI HARNESSES”.
Petzl Distribution - ZI du Pré Blanc, 38920 Crolles, France
SAFETY INFORMATION:
GYM / PANDION / PANJI HARNESSES
Climbing gyms and adventure parks manage activities that are inherently dangerous. They have seen significant expansion in recent years, attracting an ever-increasing number of customers. Some of these customers are new to vertical activities and have little or no experience with how to safely engage in these dangerous activities.
Petzl has been made aware that a user of the Petzl GYM, PANDION, and PANJI harness can don the harness backwards and subsequently connect to the non-weight bearing leg loop elastic band.
We are therefore taking the following preventative measures:
Reminding gym and adventure park operators of the importance of training, supervising, and monitoring before and during use of the harness and all equipment, particularly when making the equipment available to customers.
Providing and promoting access to educational tools.
Providing those who have certain GYM, PANDION and PANJI harnesses (from 2018 to present) with an option to replace the current leg loop elastic band with a new design, free of charge. (See www.petzl.com/US/en/Operators for a full list of eligible harnesses)
Further Safety Information regarding the GYM, PANDION, and PANJI harnesses has been published on www.petzl.com/US/en/Operators. Please read all of this Safety Information and then follow the recommendations below:
Gym & Adventure Park Operators:
Educate and train all staff and customers according to the the Safety Information.
Use and display the educational posters containing the Safety Information, which are available for download.
Contact the Petzl After Sales Service team if you would like to replace the current leg loop elastic band with a new design, free of charge, by following the procedure available online in the Safety Alerts section on www.petzl.com/US/en/Operators.
We apologize for any inconvenience this replacement process might cause you and appreciate your patience. For more information, please contact Petzl toll-free at 877-807-3805 from 8 a.m. to 4 p.m. MT Monday through Friday or by email at Returns@petzl.com; you can also visit www.petzl.com/US/en/Operators, click on “Safety Alerts” and select “SAFETY INFORMATION: GYM / PANDION / PANJI HARNESSES”.
Petzl Distribution - ZI du Pré Blanc, 38920 Crolles, France
SAFETY INFORMATION:
GYM / PANDION / PANJI HARNESSES
Climbing gyms and adventure parks manage activities that are inherently dangerous. They have seen significant expansion in recent years, attracting an ever-increasing number of customers. Some of these customers are new to vertical activities and have little or no experience with how to safely engage in these dangerous activities.
Petzl has been made aware that a user of the Petzl GYM, PANDION, and PANJI harness can don the harness backwards and subsequently connect to the non-weight bearing leg loop elastic band.
We are therefore taking the following preventative measures:
Reminding gym and adventure park operators of the importance of training, supervising, and monitoring before and during use of the harness and all equipment, particularly when making the equipment available to customers.
Providing and promoting access to educational tools.
Providing those who have certain GYM, PANDION and PANJI harnesses (from 2018 to present) with an option to replace the current leg loop elastic band with a new design, free of charge. (See www.petzl.com/US/en/Operators for a full list of eligible harnesses)
Further Safety Information regarding the GYM, PANDION, and PANJI harnesses has been published on www.petzl.com/US/en/Operators. Please read all of this Safety Information and then follow the recommendations below:
Gym & Adventure Park Operators:
Educate and train all staff and customers according to the the Safety Information.
Use and display the educational posters containing the Safety Information, which are available for download.
Contact the Petzl After Sales Service team if you would like to replace the current leg loop elastic band with a new design, free of charge, by following the procedure available online in the Safety Alerts section on www.petzl.com/US/en/Operators.
We apologize for any inconvenience this replacement process might cause you and appreciate your patience. For more information, please contact Petzl toll-free at 877-807-3805 from 8 a.m. to 4 p.m. MT Monday through Friday or by email at Returns@petzl.com; you can also visit www.petzl.com/US/en/Operators, click on “Safety Alerts” and select “SAFETY INFORMATION: GYM / PANDION / PANJI HARNESSES”.
Petzl Distribution - ZI du Pré Blanc, 38920 Crolles, France
Technical Bulletin: Use of Petzl Tandem Speed Trolley on Aerial Adventure Courses
ACCT TIRE Committee
March 23, 2024
This notice addresses recent discussion in our field regarding the use of the Petzl Tandem Speed trolleys on Aerial Adventure Courses, including Zip Line Tours, Adventure Parks, and other Challenge Courses worldwide.
In November 2021, Petzl issued a Tech Tip addressing the Tandem Speed trolley commonly used in our field. Members of the TIRE Committee recently met with Petzl USA’s Technical Information Manager to clarify issues raised in this Petzl notice. The findings from this meeting were written up and shared with our Petzl contact to ensure accuracy prior to releasing the statements below:
This is not a stop-use directive.
This pulley continues to meet the requirements in the ANSI/ACCT 2019 Standards, Chapter 1: Design, Performance and Inspection I.3.7, however it does not meet the newer EN standards referenced in the Petzl statement.
Petzl no longer recommends the use of the Tandem Speed trolley on cables as a rolling trolley on Aerial Adventure Courses globally.
If owners/operators choose to use Tandem Speed trolleys on the cables of Aerial Adventure Courses, it is imperative that they acknowledge Petzl's revised recommendation. Particularly, caution should be exercised when there is a risk of participant's fingers being in contact with the trolley or if it may be inadvertently dropped. Owners/operators bear the responsibility for the continued use of the Tandem Speed as a cable trolley.
Use of the Tandem Speed trolley as a pulley in rope rigging systems on Aerial Adventure Courses remains a recommended application by Petzl.
For future acquisitions of cable trolleys, it is advisable to consider alternatives to the Tandem Speed that do not carry the same usage limitations.
Association for Challenge Course Technology P..O. Box 19797 Boulder, CO 80308
Head Rush Technologies: Safety Alert
We’re contacting you to let you know that we have discovered a component on a limited number of auto belay devices that if mounted below specific heights could cause impaired retraction and pose a fall and injury hazard for your climbers.
We ask that you click on the link below to read the full safety alert to determine if you own one (or more) of the potentially affected devices. It should only take a few minutes to check.
If you have an affected device(s), rest assured that we will cover the cost of any repairs and return the device to you as quickly as possible.
Please check your device serial number and mounting height immediately to prevent any potential for injury to your climbers.
Head Rush Service Center TSB 0031-01 concerning the fix to this safety issue has been added to the Service Center portal and is linked below. Please review this service bulletin to make sure you are complying with the latest procedures.
This Service Bulletin must be implemented for all devices within the affected serial number range.
The safety alert has more information. We appreciate your prompt and thorough response and apologize for any inconvenience this may cause you.
As always, if you have any questions, please contact us directly.
Head Rush Technologies, 1699 Cherry St., Suite C, Louisville, CO 80027, United States, 720-565-6885
Contact Us
Mailing
9234 Kingston Pike #123
Knoxville, TN 37922 USA
Phone / WhatsApp
+1 865-909-7938
Training Location
509-B Dutch Valley Dr
Knoxville, TN 37918 USA